KB Article #180419

Intermittent SSL issues: shutdown while in init | java.io.IOException | while reading | nested fault: con

Problem

Into an infrastructure having a F5 loadbalancer in front of API Gateway, this is an intermittent SSL issue:

ERROR 12/04/2019 09:03:51.214 nested fault: con=0x7fec75680a60,endpoint=server.com:443,bio=0x7fec75afe960 while reading

error:140E0197:SSL routines:SSL_shutdown:shutdown while in init, source location: ssl_lib.c:1075:

java.io.IOException: con=0x7fec75680a60,endpoint=server.com:443,bio=0x7fec75afe960 while reading

error:140E0197:SSL routines:SSL_shutdown:shutdown while in init, source location: ssl_lib.c:1075

Resolution

Solved by SP11/753 and the patch:

APIGateway_7.5.3-SP11_Patch16759_2fdd5a88_linux-x86-64_BN20190701.tgz

https://support.axway.com/en/downloads/download-details/id/1442359