Problem

Starting with ST 5.5-20230629 a non-root installation might fail with the below error message logged in the install.log file:

Reason: An internal error prevented Axway Installer from continuing:
Conversion = ' '
Check the log file for details. Select 'OK' to quit the Installer process.
[O]K
Cannot start Java (JRE). Please check your permissions, mount options, and any other configuration or process that can impede this and try again.
An error has occured and Installer process will exit.

Resolution

This issue is acknowledged as a defect and it is fixed in the SecureTransport 5.5-20230928 release.

A workaround is to change the ownership of the AXWAY_HOME's parent folder. For example, if the AXWAY_HOME is /opt/Axway:

chown -R non-root-user /opt/