KB Article #190740
When updating Transfer CFT using Flow Manager, how is the installation directory of CFT determined.
Problem
When updating Transfer CFT using Flow Manager, the update shows completed on the FM UI; however, the Transfer CFT is not updated.
In the copupd logs, the update shows completed with no errors. After checking the install.log file, it was found that CFT gets installed in a different directory.
Resolution
When CFT is updated using Flow Manager, the cft.synchrony_dir UCONF parameter's value is used as CFT's installation directory. If the CFT's installation directory and the cft.synchrony_dir UCONF value are different, the update will show as successful in FM UI but will be installed in the cft.synchrony_dir directory.
Hence, to resolve the issue and successfully update CFT using FM, you need to set the cft.synchrony_dir UCONF value to the CFT's installation directory.