KB Article #191720
Unable to apply Hotfix
Problem
Unable to apply hotfix on B2Bi.
Installer shows an error "B2Bi is still running" while applying the hotfix.
Resolution
There may be either of these situations:
1- The wrong paths into /home/<user_install>/.java/.userPrefs/com/install4j/installations/prefs.xml, at hotfix startup add the "/home/axway/B2BiServerHotfix" as first option.
Is needed to remove this path, and the other path to be corrected with real path (B2Bi installation path)
2- In some cases the whole path or the prefs.xml is missing. In that cases, copy the file with exact same directory path from other working B2BI environment and paste it on destination server and change the actual Installation path inside that.
For ex:
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<map MAP_XML_VERSION="1.0">
<entry key="allinstdirs8407-0559-1059-7204" value="/opt/axway/b2bi"/>
<entry key="instdir8407-0559-1059-7204" value="/opt/axway/b2bi"/>
</map>