KB Article #45109

Impossible to send a request to the Sentinel Server _ error 450 _ Server and client installation is desynchronized... pops up.

Problem

Sentinel Enabler 3.0.2, Composer 3.3.1.



When a request is sent to production, the following error message pops up and the request keeps the status "checked" :



450 _ Server and client installation is desynchronized. Please check your installation.
Detail: <error unmarshalling arguments; nested exception is :
java.io.InvalidClassException: javax.swing.table.AbstractTableModel; local class incompatible: stream classdesc serialVersionUID = -5798593159423650347, local class serialVersionUID = 8271963769266110398>


Resolution

This error message pops up when the java version used to start the Sentinel Broadcast, the Designer Server and the Designer client is not the same.



To correct this :
   - stop the Designer server and the broadcast agent;
   - compare the content of the 3 following files :
            Designer\designer\startAxwayDesignerServer(.cmd);
            Designer\designer\startAxwayDesignerClient(.cmd);
            Designer\enablers\Sentinel\broadcast\startAxwaySentinelBroadcast(.cmd);
   - modify the java path used so that each component uses the same java 1.4.2;
   - modify the java path of the following files also :
            Designer\designer\stopAxwayDesignerServer(.cmd);
            Designer\designer\stopAxwayDesignerClient(.cmd);
            Designer\enablers\Sentinel\broadcast\stopAxwaySentinelBroadcast(.cmd);
   - restart the different components.