KB Article #56976
dbConfig returns "ZoneInfo: Illegal format in tzmappings near line 29.")
ZoneInfo: Illegal format in tzmappings near line 29.
Resolution
check tzupdater problem inherent to DST out of synch. There is a tool to fix this. The TZupdater tool allows you to update installed Java Development Kit (JDK) and Java Runtime Environment (JRE) software with more recent time zone data, to accommodate daylight saving time changes, such as the recent change to New Zealand Daylight Savings Time.
We are recommending that you stop all applications on your system and then apply the TZupdater tool to update your system with the new DST changes. The application and your operating system both need to be patched to produce correct time zone information. If you see the correct time in your system clock but not in the application, then the patch has not been applied to the application.
You can download the TZupdater tool from this page:
http://java.sun.com/javase/tzupdater_README.html.
If you have applied tzupdater and Message Tracker's times are still off, you may be experiencing a known problem with the conversion of the EST, MST, and HST timezones.
Please run the tzupdater again, but add these switches -f -bc
.
Please also double check your regional settings, just to be sure they have not been changed in some way.
More information about updating the applications to account for changes in daylight savings time changes can be found at:
http://support.cyclonecommerce.com/DaylightSavingTime.aspx