KB Article #67202

Gateway configuration cannot be updated through Navigator interface

Problem

-After a modification of the Gateway configuration using Navigator one can no longer use Navigator to adjust Gateway Parameters
-All the parameters from the Gateway Configuration->"Connectivity" section are appearing as disabled (grayed out)
-Trying to display the Gateway's configuration via command line (peluconf get) generates the error message:
ERROR UCONF: No text


Resolution


--The issue is caused by the existence of a locked file:
Gateway_home/run_time/etc/newconf.ini



-- Navigator cannot gain read/write access and therefore causing this behavior



To solve the issue:
1. Remove the file "newconf.ini" from Gateway_home/run_time/etc
or
2.Identify the process blocking it and stop it
or
3. Check/modify the privileges on this file