Problem

-- Gateway receives a FTP connection
-- Some products cut the connection if they don't receive a standard reponse eg a standard operating system name

-- Messages :

S: 220 Welcome to Synchrony Gateway FTP server
C: USER gff02
S: 331 Send password please
C : PASS *********
S: 230 User logged in, proceed
C: TYPE A
S: 200 Command okay
C : CWD /outbox/ordrsp
S: 250 Requested file action okay, completed
C: SYST
S: 215 UNKNOWN XFB/Gateway
C: QUIT
S: 221 Logged out

Resolution

*  Stop Gateway

* Backup the msg32.cat file located in:
<Gateway_home>/nlt/english directory

* Edit the ftplog.msg
and change the line :

# return code 215
#
0215 215 %s XFB/%s

to :

# return code 215
#
0215 215 WIN32 XFB/Gateway

* Open a command prompt with the Gateway profile loaded and navigate to :
<Gateway_home>/nlt/english

* Concatenate the messages into one file :
type *.msg > pk.txt

*  Recontruct the messages file
nltc pk.txt -o msg32.cat

*  Restart Gateway