KB Article #69131

Printing Gateway status : Warning. SUP process raised a problem to GateController.

Problem

-- Using GateController
-- When a script executed on Gateway, returns a code different than 0, the following message can be seen in the Gateway log file :
GateController detected the status BROKEN (Dynamic process) caused by X0002719 bad stop. X0002719 will normally be restart by the supervisor.
-- Gateway processes are up and running, but when checking the gatestatus you see the following error message :



Printing Gateway status : Warning. SUP process raised a problem to GateController.
Description : a dynamic Gateway process monitored by the SUP crashed or does not
answer anymore. It will be managed by its parent process.
For more information refer to the log.


Resolution

* In general, a return code should be 0 (zero) to indicate a correct ending. If it isn't 0, Gatecontroller writes a warning message in the log.  



* The warning from gatecontroller when a script returns something different than 0, is expected and there are no current plans to change this behavior.



* To get the correct result for gatestatus command, you can issue :



pelmon reset



This command is reinitializing the Gateway status



* After this command gatestatus will work fine