KB Article #70397

FTD Add-in registry settings location

Problem

-- FTD Add-in
-- Outlook
-- HKEY_LOCAL



Where are the FTD Add-in registry settings stored?


Resolution

The communication between the FTD server and the client machine (Outlook) requires some settings to be changed or some new keys to be added for the Add-in.



This is done using the registry editor on the end-user workstation, but the location is different depending on whether is is a x86 or x64 Windows.



For 32-bit Windows, the keys are in:

HKEY_LOCAL_MACHINE\SOFTWARE\Axway\FileTransferDirect\Settings



For 64-bit Windows, the keys are in:



HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Axway\FileTransferDirect\Settings

Note:   If the user does not have Administrator permissions on the workstation, the "regedit.exe" tool has to be run as "Run as Administrator" option (right click on the executable), otherwise no registry settings can be changed.