Debugging information can be extracted from a core file to help in diagnosis's an issue.
It is always best to collect that information from the machine where the core dump did occurs as the details to be collected are dependant of both the system and the product version installed.
It also speedup analyze when an incident have to be created.

Collection of the dbx output from a core on UNIX machines

1) Ensure dbx is installed on the machine (already installed on the customer machine)
2) Set the current directory where the core is located
3) Issue the command: 'file core' to get the binary module name involved with the core
4) Issue the command: 'dbx path_and_binary_module_name core'
5) At dbx prompt, issue command: 'where'
6) Collect and send the dbx output (copy the screen output from step 3)