KB Article #73181

2.6.x Help Documentation shown after 2.7.x upgrade

Problem

2.6.x Help Documentation shown after 2.7.x upgrade


Resolution

It can be reproduced when CFTDIRINSTALL environment variable ends with the character '/'.



1- Regenerate the Transfer CFT profile:
   run <absolute_path_of_cft_installation_dir>/bin/cftruntime -p <absolute_path_of_cft_installation_dir> <absolute_path_of_cft_runtime_dir>



   Be sure that values entered for <absolute_path_of_cft_installation_dir> and <absolute_path_of_cft_runtime_dir> are the same as previously without the '/'  at the end.



2- Load the new profile



3- Start Transfe CFT UI server (copsmng)



4- Empty your browsing cache from your navigator and connect to Transfer CFT UI (copilot)