KB Article #69645
forcedkill command does not kill all remaining processes
Problem
Resolution
Issuing the cftutil -forcedkill command does not kill all remaining processes
Resolution
Explanation:
The command used in the CFTSTOP forcedkill option, returns PID or USERID depends of the account userID length.
So the forcedkill will not works if the userid is 4 or less chars long but will just works fine with a userid of 8 chars long.
Note:
forcedkill option makes use of the command bellow to retrieve PID:
ps -fu UID | grep CFT | grep -v grep | tr -s ' ' | cut -d ' ' -f2
When the user id is less than 8, it returns the userid in place of the PID, following command can retrieve the PID
ps -fu UID | grep CFT | grep -v grep | tr -s ' ' | cut -d ' ' -f3
Solution:
That issue has been addressed within CFT 2.6.4 SP2 and 2.7.1