Summary:

We recommend that the user be careful when burning EMF upgrade files to CD for storage.

Symptom:

EMF install/upgrade errors, like the error message "engine config values and relay config values tables are empty", occur when trying to install and EMF patch or full upgrade.

Detailed Information:

We have seen errors like this occur because the user incorrectly saved the EMF upgrade installation files onto CD.

Resolution:

We recommend that users simply burn the self-extracting .exe file itself onto the CD, instead of trying to unpack the files first and burn them. This ensures that you don't miss any files.