Summary:
Redirect fails with "win32 exception" followed by "failed to create IME session" errors.

Applicable to: IME 5.05 with MMS 5.5

Detailed Information:
There may be a configuration error in the server.ini on the IME server. (Solaris)

Resolution:
In the server.ini, [remote gateway] section, "components allowed" are usually incorrect when we get this error.

The composition of this section should be:

"components allowed"="'secure gateway machine ip':'secure gateway port', 'non secure gateway machine ip':'non secure gateway port', 'session manager machine ip':'session manager port'"

example:
"components allowed"="10.1.1.10:2524, 10.1.1.10:2525, 10.1.1.10:2518"

The secure gateway and non-secure gateway port numbers can be found in the web server start scripts.

The session manager port can be found in /etc/services.

This info is correct for IME on SOLARIS.
For IME on NT, the "components allowed" are stored in the registry.

Additional Info:
You must restart IME after changing the "components allowed" setting.

Note: if the gateway is on a separate server, the 'session manager machine ip' will have the IP of the IME server, while the 2 'secure gateway machine ip' entries will have the IP of the gateway box.

Original Author: ACUNY
Original Submitter: ACUNY
Keywords: win 32 exception MMS ID#27730