Problem

The following error appears when trying to stop a production server with a command line:

Ending OP Schedule Production Server.
User <root> can't stop server on port <10510> - No rights!!!
/Automator/PServer/bin/opspserver: still running after 1 check(s).
/Automator/PServer/bin/opspserver: still running after 2 check(s).

In this example, the user is "root", but any user can be concerned.

Resolution

This message appears in two situations:

1) The concerned user has not been correctly defined in Automator.

=> Check that the user is correctly defined in the Automator configuration section. Most of the time, the password is not correct.

2) The concerned production server is a new and freshly installed server, and no instance has been created on this server yet.

It means that this production server has not received all the configuration information from the modeling server yet, and this includes the users related information.

=> Create at least one instance involving the concerned production server. The users related information will be sent by the modeling server. The concerned user will then be referenced on the production server, and will be able to stop it (unless situation 1) happens).