KB Article #170369

IntegratorEnabler 3.5.5.0 not possible to update with SP9: An unexpected error occured: java.lang.NullPointerException

Problem

  • Impossible to upgrade Integrator Enabler and SP9;
  • this is a fresh install of Synchrony 4.3;


 2013-08-08 14:36:53 INFO  SynUpdateApply.run Starting the update process for Synchrony Integrator Enabler...
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - checkIfApplicable() BEGIN
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - init() - BEGIN
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - path to IntegratorEnabler : E:\Produits\Synchrony\Composer\enablers\Integrator\
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - path to Composer program : E:\Produits\Synchrony\Composer
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole Integrator - database install found; SQL scripts may be executed
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - integrator path : E:\Produits\Synchrony\Composer\enablers\Integrator\
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - composer server found : E:\Produits\Synchrony\Composer\composer
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - composer database found :
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - integrator database found
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - PATCH CONTENT :
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - DAtabase : false
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - init() - END
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - checkIfApplicable() END
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - getAdditionnalUpdateDirectories() BEGIN
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - check file exists : E:\Produits\Synchrony\Composer\composer\lib\axway\enablerIntegratorXPMConnectorClasses.jar
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - --> NOT found
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - check file exists : E:\Produits\Synchrony\Composer\composer\lib\axway\enablerIntegratorSentinelConnectorClasses.jar
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - --> found
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - check file exists : E:\Produits\Synchrony\Composer\composer\lib\axway\enablerIntegratorGatewayConnectorClasses.jar
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - --> found
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - check file exists : E:\Produits\Synchrony\Composer\composer\lib\axway\enablerIntegratorJmsConnectorClasses.jar
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - --> found
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - check file exists : E:\Produits\Synchrony\Composer\composer\lib\axway\enablerIntegratorMfpConnectorClasses.jar
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - --> found
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - check file exists : E:\Produits\Synchrony\Composer\composer\lib\axway\enablerIntegratorSwiftConnectorClasses.jar
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - --> NOT found
2013-08-08 14:36:53 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - this.composerFolderPath=E:\Produits\Synchrony\Composer
2013-08-08 14:36:53 INFO  SynUpdateApply.run Browsing "E:\Installation\S43-Patches\Patches S43 windows\IntegratorEnabler_3.5.5.0_SP9_allOS_BN25622.jar" update file content...
2013-08-08 14:37:21 INFO  SynUpdateApply.hasCurrentPatchEnoughRoom Total update size is 577763456 bytes.
2013-08-08 14:37:21 INFO  SynUpdateApply.hasCurrentPatchEnoughRoom Free space on target is 7687053312 bytes.
2013-08-08 14:37:21 INFO  SynUpdateApply.hasCurrentPatchEnoughRoom OK
2013-08-08 14:37:21 INFO  SynUpdateApply.beginUpdate Creating rollback directory...
2013-08-08 14:37:21 INFO  SynUpdateApply.beginUpdate "E:\Produits\Synchrony\Composer\enablers\Integrator\synInstall\synPatch\001\" created.
2013-08-08 14:37:21 INFO  SynUpdateApply.appendToPatchConsole IntegratorEnabler - beginningUpdate
2013-08-08 14:37:21 ERROR SynUpdateApply.run An unexpected error occured: java.lang.NullPointerException

Composer runs with Oracle 11g.

Resolution

  • add this line here:

\Synchrony\Configuration\Install_IntegratorEnabler_V3.5.5.0.properties

DB_TYPE = Oracle11