KB Article #171347

Secure Relay Master Agent doesn't start up

Problem

* Secure Relay Master Agent doesn't start and throws an error message "Cannot find any router agent definition".

Resolution

-- The configuration.xml template is embedded with comment lines (in XML format) for both the Router Agent configuration and Listen points definition. If the comment lines aren't removed, these configration values between the comment tags will be ignored.  Remove the associated comment lines and the Router Agent as well as the Listen point definitions will be read upon MA startup.

For example, in the sample configuration.xml file below the comment lines are present and need to be removed:

<!-- Template  <==Remove comment line
    <RouterAgent
        id="SRP"
        host="10.129.1.1"
        hotChannelPort="6810"
        multiplexerPortRange="6811"
    />
-->  <==Remove comment line

<!-- Listen points definition -->

<!-- Template  <==Remove comment line
    <ListenPoint
        id="http"
        listenSap="10.129.1.1:443"
        recallSap="10.129.1.1:8090"
    /> 

-->  <==Remove comment line