KB Article #176345
Upgrade from 2.3.0 to 2.5.1 fails
Problem
Trying to upgrade from XSR-RA 2.3.0 to 2.5.1 the following error message is seen in install.log:
ERROR com.axway.synchronyInstaller.engine.SynchronyInstallManager.getJreManager()Lcom/axway/synchronyInstaller/engine/management/JreManager;ERROR Error on task Adding update Upgrade Pack-2.5.1 : 2014.03.28 16:38 - upgrades SecureRelayRA from 2.3.0,2.4.4 to 2.5.1: com.axway.synchronyInstaller.engine.SynchronyInstallManager.getJreManager()Lcom/axway/synchronyInstaller/engine/management/JreManager;
INFO ------------------------------------------
INFO End of update session for SecureRelayRA_V2.3.0
Resolution
Secure Relay 2.5.1 resides on Axway 4.6 platform.It was created and tested with Axway Installer 4.6.
In order to solve this error the following updates & upgrades have to be done :
1)Apply JREUpdateTool_4.6.1 :
https://support.axway.com/en/downloads/download-details/id/1422725 .
2)Apply Upgrade Pack for Axway_Installer 4.6.1 :
https://support.axway.com/en/downloads/download-details/id/1424582
3)Apply Upgrade Pack for Secure Relay 2.3.0 a 2.5.1 :
https://support.axway.com/en/downloads/download-details/id/1428008
4)Apply SP1 for Secure Relay 2.5.1 :
https://support.axway.com/en/downloads/download-details/id/1428455