KB Article #175817
Integrator started under root account; further connections no longer working
Problem
Integrator was restarted in command line with user root.Since then he can no more start the product.
Starter log:
WARNING:20130426:12.13.33:r4edi(starter):process "SystemConfigurationTask" terminated
WARNING:20130426:12.13.33:r4edi(starter):process "SystemConfigurationTask" terminated
WARNING:20130426:12.13.33:r4edi(starter):too many start attempts for process "SystemConfigurationTask"
Deployment server started at 2013/04/26 12:13:37 WET on server_name/8874
System.err:
ERROR :20130425:16.22.41:r4edi(alertmonitor):could not connect to configuration server at host 'server', service 'Integrator_cfgserver': SOCKET_CONNECT: connect() system call failed: Connection refused
INFO :20130425:16.22.41:r4edi(alertmonitor):terminating at address 20857, program "/data/Axway/Synchrony/Integrator/4edi/pgm/alertmonitor.x4"
INFO :20130425:16.22.41:r4edi(alertmonitor):call from address 19694, program "/data/Axway/Synchrony/Integrator/4edi/pgm/alertmonitor.x4"
INFO :20130425:16.22.41:r4edi(alertmonitor):call from address 1649, program "/data/Axway/Synchrony/Integrator/4edi/pgm/alertmonitor.x4"
INFO :20130425:16.22.41:r4edi(alertmonitor):call from address 316, program "/data/Axway/Synchrony/Integrator/4edi/pgm/alertmonitor.x4"
INFO :20130425:16.22.41:r4edi(alertmonitor):call from address 23338, program "/data/Axway/Synchrony/Integrator/4edi/pgm/alertmonitor.x4"
Resolution
log in as root
chown -R correctuser $CORE_ROOT $CORE_DATA $CORE_LOCAL
chgrp -R correctgroup $CORE_ROOT $CORE_DATA $CORE_LOCAL
log in as correctuser
core_servers start
Also, please know that latest versions of survive binary from Integ 360+ do not have this issue any more.