KB Article #176009

Copilot Java issue

Problem

--Copilot applet doesn't works
--How to troubleshot why the Copilot Applet doesn't start as expected on my browser

Resolution


--The URL below permit to check the browser capability to launch applets.
--It should help users to fix java issue that may prevent Copilot applet to run..

https://www.java.com/en/download/help/testvm.xml?

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