KB Article #176009
Copilot Java issue
Problem
--Copilot applet doesn't works--How to troubleshot why the Copilot Applet doesn't start as expected on my browser
Resolution
--The URL below permit to check the browser capability to launch applets.
--It should help users to fix java issue that may prevent Copilot applet to run..
https://www.java.com/en/download/help/testvm.xml?