KB Article #176024

XDBM error during Synchrony installation "Error on task Call XDBM: Script execution error"

Problem

-- During Synchrony installation on Windows this error may occur:

2013-10-09 15:00:58 ERROR Error on task Call XDBM: Script execution error
2013-10-09 15:03:30 ERROR AccountingIntegratorEnabler, ProcessManagerEnabler, SentinelEnabler, IntegratorEnabler, installation disabled because parent component Composer installation failed.
2013-10-09 15:03:30 ERROR ProcessManagerEnabler, SentinelEnabler, IntegratorEnabler, AccountingIntegratorEnabler, installation disabled because needed component Composer installation failed.
2013-10-09 15:03:30 ERROR Script execution error

Resolution

* append in Windows\system32\drivers\etc\hosts this line
10.133.10.10     hostname

and press Retry. It worked then.

* Note: for better tracking during installation process you have to start installer in DEBUG mode, like:

E:\>start setup64.exe -d

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