KB Article #176235

Error when Sending Events to Track and Trace Respository from EPCIS Capture Interface in Integrator

Problem

Error when Sending Events to Track and Trace repository from EPCIS Capture Interface in Integrator.
Below error appears in Integrator message log while sending an event from EPCIS capture

java.rmi.ConnectIOException:error during JRMP connection establishment; nested exception is: java.net.SocketTimeoutException: Read timed out

Error with message 1: 343 - Can not connect to sentinel server.Can not connect to sentinel server.


Resolution

According to the error message, it seems that Sentinel is not available from the capture point of view.
Check in <INTEGRATOR_HOME>/epcis/epcis.properties the value of com.axway.tnt.sentinel.url.
It should be the same as com.axway.tnt.sentinel.url in <INSTALL_DIR>/Tools/apache-tomcat/webapps/trackntraceserver332/WEB-INF/classes/epcis.properties
If it is not the case, just correct the value and restart Integrator.

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