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KB Article #176416

Administration status command display products in double

Problem

When administration command start is launch with 2 users one after one (root and axway).
You will have a display issue with components status listed in double (connected and Disconnected):
./Administration platform status

|--------------------------------------------------------------------------------|
| AgentLabel             | Agent status | Component name      | Component status |
|--------------------------------------------------------------------------------|
|  server                | Connected    | ApacheTomcat          | Started          |
|  server                | Connected    | Administration      | Started          |
|  server                | Connected    | Integrator          | Started          |
|  server                | Connected    | PassPort            | Started          |
|  server                | Connected    | Sentinel            | Started          |
|  server                | Connected    | Interchange         | Started          |
|  server                | Connected    | SentinelEventRouter | Started          |
|  server                | Disconnected | ApacheTomcat        | NotApplicable    |
|  server                | Disconnected | SentinelEventRouter | NotApplicable    |
|  server                | Disconnected | Administration      | NotApplicable    |
|  server                | Disconnected | Sentinel            | NotApplicable    |
|  server                | Disconnected | Integrator          | NotApplicable    |
|  server                | Disconnected | PassPort            | NotApplicable    |
|  server                | Disconnected | Interchange         | NotApplicable    |
|--------------------------------------------------------------------------------|



Resolution

- stop the administration
- remove the folder etc/configuration.db
- execute Administration/Administration configure
- start the administration

N.B: This procedure will delete the starting sequence if there was one.