KB Article #178710

CFT 3.2.4 - EXA Start [Failed]

Problem

On a freshly installed CFT 3.2.4, the product does not start.

In CFT 3.2.4 SP1 the error is:

CFTI34I PID=9888 CFTPRX Task started successfully (MQID=None)

CFTI01F CFT error _ CFTEXIT ID=SSLDARVA missing

And the CFT will not start because of the process:

+ EXA Start [Failed]

In CFT 3.1.3 the same scenario looks fine.


Resolution

There is a bug that should be solved in the next SP of CFT 3.2.4.

Meanwhile, the workaround is to put all the certificates from ROOTCID and USERCID in lowercase, instead of uppercase.