KB Article #179005

Unable to log into Transfer CFT 3.1.3's Copilot when with Central Governance 1.1.3.

Problem

Unable to log into Transfer CFT 3.1.3's Copilot with Central Governance 1.1.3.


Error messages:

ERR XTS PID=12960 bXtsLogonProcessing: creation of user process failed :(-1)
ERR SYS PID=12960 iStartUserProcess: tmattu err -1
tmattu :login error for user admin_CFT : -1

Resolution

Central Governance 1.1.3 disables the support of TLS 1.0 and TLS 1.2 in Transfer CFT is available only from version 3.2.x

In order to enable it, perform the following steps:


  • Ensure CG is upgraded to version 1.1.3 SP1 or above.


  • Edit CentralGovernance/runtime/<passport_node>/conf/jvmArguments.xml


  • Add the line <Option>Dssl.use.defaults=true</Option> after the <NodeType class="com.axway.passport.service.PassportService" type="PassPort">.


  • Restart Central Governance.


Note: The solution above is working only from CG 1.1.3 SP1 or above !