KB Article #179523

Unable to log into Transfer CFT 3.1.3's Copilot with Central Governance 1.1.3 ServicePack 4 due to the SSL incompatibility

Problem

Central Governance 1.1.3 ServicePack4 disables the support of TLS 1.0 which has an impact on the CFT Copilot.

Indeed due to this restriction, Central Governance cannot communicate anymore with CFT 3.1.3 Copilot due to the SSL incompatibility.

Resolution

1 - Update Transfer CFT 3.1.3 to the least Service Pack 12

2 - Edit <CentralGovernanace>/runtime/<passport_node>/passport/conf/jvmArguments.xml

3 - Add the line <Option>Dssl.use.defaults=true</Option> after the <NodeType class="com.axway.passport.service.PassportService" type="PassPort">

4 - Restart Central Governance

Still need help?

If this information wasn't helpful to you, just drop us a line. We'll get back to you as soon as possible.