KB Article #179581

The UI for Validation Authority is slow and unresponsive

Problem

Validation Authority's UI is slow and unresponsive.

Resolution

This is due to Audit Log signing, which can be disabled. When SHA-1 was deprecated, we replaced it with SHA-256 for Audit Log signing, which requires a lot more time to compute.


If you do not require signed Audit Logs, you can go to Logs > Audit Log Settings and disable them to make the UI more responsive, as shown below. Axway is evaluating ways to improve performance for future releases of VA for those who require signed audit logs.


Screenshot of Logs | Audit Log Settings in the VA UI