KB Article #179665

VA server 4.12.2 doesn't see hostname during setup

Problem

During a new installation of VA server 4.12.2 on Windows the setup screen where you enter the VA Server Information only displays the first letter of the hostname for the “Enterprise VA Server name”. Even though this is changed at this point the certificate created says that it is issued by "M" for "M" being the first letter of the hostname.

Resolution

You can work around this issue by following these steps:

  1. Stop the Away VA Admin Service.
  2. From the command prompt, navigate to the install directory (Example: C:\Program Files\Axway\VA).
  3. Execute the following command:

tools\vcopenssl.exe req -x509 -out entserv\adminserver.crt -newkey rsa:2048 -keyout entserv\adminserver.key -nodes -new -subj /CN="HOSTNAME" -config tools\openssl.cnf -extensions admin_cert_ext -days 365

This will generate a new self-signed certificate with subject = "HOSTNAME" as required and replace the previous cert & key files.


4. Restart the Axway VA Admin Service.