KB Article #179665
VA server 4.12.2 doesn't see hostname during setup
Problem
During a new installation of
VA server 4.12.2 on Windows the setup screen where you enter the VA Server
Information only displays the first letter of the hostname for the “Enterprise
VA Server name”. Even though this is changed at this point the certificate
created says that it is issued by "M" for "M" being the
first letter of the hostname.
Resolution
You can work around this issue by following these steps:
- Stop the Away VA Admin Service.
- From the command prompt, navigate to the install directory (Example: C:\Program Files\Axway\VA).
- Execute the following command:
tools\vcopenssl.exe req -x509 -out entserv\adminserver.crt -newkey rsa:2048 -keyout entserv\adminserver.key -nodes -new -subj /CN="HOSTNAME" -config tools\openssl.cnf -extensions admin_cert_ext -days 365
This will generate a new self-signed certificate with subject = "HOSTNAME" as required and replace the previous cert & key files.
4. Restart the Axway VA Admin Service.