KB Article #179787
CFT remains in "not reachable" status after removing a SP
Problem
Transfer CFT 3.2.4 SP4 / Transfer CFT 3.3.2 SP1/SP2
Registered into Central Governance
SP is removed and Copilot restarted
Transfer CFT remains "not reachable" seen from CG side.
Resolution
It is due to a change in the CFT PKI.
It makes Transfer CFT remaining in "not reachable" status after the SP has been removed and Copilot restarted.
Copilot is no longer sending the Heartbeat to Central Governance.
To resolve the issue, the SP must be re-applied or the CFT PKI can be recreated (with the needed import/export steps)