KB Article #180243

System users not authorized when CFT is registered with CG

Problem

Trying to start CFT from CG fails with the following error:


CFTX03W+Action STARTUP on object SERVICE:CFTSRV not authorized for user CFT



Resolution

When CFT is registered with CG, the system user that starts the Copilot needs to be added in CG and given the role Transfer CFT Administrator.