KB Article #181655

Cannot change password using the configure.sh script

Problem

I want to update the password of the schemas used by Sentinel using the configure.sh script.

When I select the option to change the password I am not prompt to fill in the password.


Cause

One of the causes of this issue could be the permission on the tmp directory used by Sentinel Installer when the scripts : setup.sh, update.sh, configure.sh are executed.

By default, the Installer will use the default /tmp directory to load the necessary files and Libraries to run these scripts.

Resolution

To avoid the issue make sure the OS user used to install, update or configure Sentinel has full permission on the /tmp directory if not you can use the option -javaargument -Djava.io.tmpdir to force the use of a temporary directly where the user has full permission.


Examples:

./update.sh -javaargument -Djava.io.tmpdir= <Your_new_tmp_directory>

./setup.sh -javaargument -Djava.io.tmpdir= <Your_new_tmp_directory>

./configure.sh -javaargument -Djava.io.tmpdir= <Your_new_tmp_directory>


Note

During the update.sh you are not prompt to enter the database details, but if you noticed having the issue when running the configure.sh or the setup.sh then is recommended to use the option -javaargument -Djava.io.tmpdir when running the update.sh as well