KB Article #182889

Defined icon for (Custom) Smart Extension is not displayed

Problem

  • A specific Icon is defined for your Smart Extension job but the GUI is still showing the default icon.
  • Logs may contain error messages on the PNG file you tried to import from Modeling Server

Root cause: Size of the PNG icon is too big certainly then the GUI failed to import it from the GUI >>> this limitation (max 1.5 Ko) allows to reduce impact of customized icon on performances

Resolution

  • To fix this issue, the size of PNG file must reduced. By defining an 20x20 icon in 24 bit. It should be fine
  • You can use such tool like Paint to modify an icon or to create a new one from a picture you get
  • Notice if several icons should be imported, import will stop once one icon import failed (so have a look to other PNG files)