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KB Article #187140

How to unsubscribe from product in Amplify Marketplace?

Problem

This article demonstrates the correct method for unsubscribing from a product on the Amplify Marketplace.

Resolution

Prerequisites:

- having a product published in Amplify Marketplace with an associated subscription, access request, and credentials.


Subscription:

Access requests:


Credentials:


The credential can be seen in API Manager also:

Order to unsubscribe from a product:


1. delete credential


2. delete access requests


3. unsubscribe/cancel subscription

By following these steps, the credential ID will also be deleted from API Manager by discovery agent and cannot be reused for any other subscription.