KB Article #68456

ODETTE messages not detected

Problem

-- ODETTE messages are not detected. Error message:



XML detector retrieved identification parameters from message. Message sender does not match any defined community


Resolution

* If community messaging profile configuration is correct, the issue may come from the uri in the EBM XML document.
the uri must be like <env:reference uri="#AVIEXP@#####"> where ##### is the exact document standard you can see in the UI when adding a document service