KB Article #69512

Issue with switch log process, the cftlog file is alway used (never switch on the alternate log file) - slow CFT start

Problem

Switch log issue

The alternate log file is never used and the switch or even the cftstart is taking longer than expected.

Resolution

Explanation:

Since a change in the log naming convention (back to version 2.5.1) a environment variable is now missing:

Solution / Workaround (compatible with future SP/Version upgrade where that issue will be fixed)

Edit file Axway/Synchrony/Transfer_CFT/distrib/dat/profile.inc

Find and duplicate following Line
_EXPORT CFTLOGA \$(cft.cftlog.afname) # Alternate Log File

And change the duplicated line as bellow:
_EXPORT CFTALOG \$(cft.cftlog.afname) # Alternate Log File

So the file will includes both following lines:

_EXPORT CFTLOGA \$(cft.cftlog.afname) # Alternate Log File
_EXPORT CFTALOG \$(cft.cftlog.afname) # Alternate Log File

That issue with the wrong/missing environment variable is to be fixed in future SP and release.