KB Article #73998

Error in Copilot while using SSLCERTFILE option

Problem

--Error in Copilot:
Network error: The CopilotWindowsCertStore library couldnt be loaded


Resolution

*On Server Side:
-Place the certificate in the <your_install_dir>\ runtime\conf\pki\MFT_Demonstration_User_Certificate.p12 and update the uconf parameters.
-copilot.ssl.sslcertfile and copilot.ssl.sslcertpassword



* On Client Side:
1. From a browser window such as Internet Explorer, select Tools > Internet Options. Select the Content tab, and then Certificates.
2. Click Import and browse to <your_install_dir>\runtime\conf\pki\Axway_MFT_Demonstration_Root_Certificate.der. Click Next.
3. When prompted for the Certificate store, select Trusted Root Certification Authorities. Click Next then Finish to complete the import.
4. From the Internet Options window, select the Advanced tab. Deselect Warn about certificate address mismatch.
5. Restart your browser and connect to Copilot using: https://<url>