KB Article #175916

Not able to log on to Copilot using Linux browser

Problem

- Not able to log on to Copilot using Linux browser.
- Errors opening copilot session using https

basic: JNLP2ClassLoader.findLibrary: Looking up native library: libCopilotWindowsCertStore.so
basic: Native library libCopilotWindowsCertStore.so not found
Exception in thread "AWT-EventQueue-1" java.lang.UnsatisfiedLinkError: no CopilotWindowsCertStore in java.library.path


Resolution

In CFT runtime directory under wwwroot folder you can see the files index.html and admin.html
Open these files and replace the following line
array_push(parameters,"SSL_KEYSTORE","Windows");

by the line 

array_push(parameters,"SSL_KEYSTORE","");