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KB Article #176937

*sys-package-mgr*: can't write cache file

Problem

-- getting such error when running the installer :

sys-package-mgr*: can't write cache file


Resolution

* reasons

- the default python temporary directory used by installer is /tmp/packages

- /tmp/packages was created by another user doing some installations

- the other users do not have the read/write/execution (rwx) rights to use it

* solution

Two different options to fix this issue :

- delete the folder with the user it was originally created and restart the installer with the current user (recommended solution)

- grant wrx to all users on the default temporary directory: /tmp/packages/

* it will be fixed in version 4.9 and higher