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KB Article #176961

Update and Uninstall of SP/patch is not possible

Problem

* install Axway Installer 4.6.1 (32 bit package) and other Axway product

Axway Installer 4.6.1 is updated in chain with SP3

choose to install all components on 32b

successfully installed

try to update Sentinel

- the following error is displayed:

./update.sh

Initialization in progress

.........

Axway Installer jar file verification failed: Wrong validity period for

certificate "[Axway Inc]". Installer can not continue.

An error has occured and Installer process will exit.

in install.log, the following a similar error is displayed:

2015-03-18 14:59:30 WARN The bit architecture of Axway_Installer_4.6.1_SP3_allOS_BN29594.jar differs from the bit architecture of the installed Axway_Installer.



Resolution

The issue is caused by the fact that the SP3 is not correctly installed by the product.

In order to correct the issue, the name of the folder containing the kit of the SP has to be modified by removing the 32 bit.

After this modification, the SP3 for Installer can be installed successfully.