KB Article #177833
Unable to generate InstallerResource for installer
Problem
- Product installed with the "cluster" option from the Installer, so there are 2 installation paths, one local and another shared.
- When upgrading the Installer 4.7.0 to 4.9.0 with Axway_Installer_4.9.0_UP1-from-4.5.x-4.6.1-4.7.0-4.8.0_linux-x86_multiOS_BN2.jar for linux for instance, the upgrade stops with the error message "2016-04-04 15:55:33 ERROR Unable to generate InstallerResource for installer" in the install.log
Log extract:
2016-04-04 15:55:33 ERROR Unable to generate InstallerResource for installer
2016-04-04 15:55:33 DEBUG Ending 'CheckIfApplicable'
2016-04-04 15:55:33 ERROR An error has occurred during pre-installation: Unable to generate InstallerResource for installer
2016-04-04 15:55:33 ERROR Error on task Adding update Upgrade Pack-4.9.0 : 2015.06.04 12:04 - upgrades Axway_Installer from 4.5.0,4.5.1,4.5.2,4.6.1,4.7.0,4.8.0 to 4.9.0: An error has occurred during pre-installation: Unable to generate InstallerResource for installer
2016-04-04 15:55:33 DEBUG (message=An error has occurred during pre-installation: Unable to generate InstallerResource for installer)
2016-04-04 15:55:33 DEBUG Execute update product Axway_Installer_V4.7.0 end before child task
2016-04-04 15:55:33 DEBUG (Product=Interchange_V5.12.0)
Resolution
The workaround is to copy the Tools/XDBM directory from the shared
directory to the node installation directory.