KB Article #177675

Installer 470 exits immediatelly on AIX 61 64 with Unhandled exception Type=Segmentation error vmState=0x00040000

Problem

During Accounting Integrator 22 installation on AIX64 this error is thrown immediately after running 'setup.sh'



# ksh ./setup.sh -d



Initialization in progress



.....................................Unhandled exception Type=Segmentation error vmState=0x00040000



J9Generic_Signal_Number=00000004 Signal_Number=0000000b



Error_Value=00000000 Signal_Code=00000032



Handler1=09001000A06B33D8 Handler2=09001000A06AA1A8



R0=FBC1FFF0FBA1FFE8 R1=0000010010118220 R2=09001000A4381DF8



R3=0000010016CA85D0



R4=09001000A4391D28 R5=FBC1FFF0FBA1FFE8 R6=00000000FBE1FFF8



R7=00000000FBC1FFF0



R8=00000000FBA1FFE8 R9=7C0802A6FBE1FFF8 R10=8080808080808080



R11=09001000A4392580



R12=0000000023503239 R13=0000010010122800 R14=0000000000000000



R15=0000010016CA82B0



R16=0FFFFFFFFFFFFFE0 R17=09001000A43865A8 R18=09001000A43869E8



R19=09001000A4344680



R20=09001000A437D460 R21=0000010016CA8230 R22=0000010016CA8150



R23=09001000A435C508



R24=09001000A4392548 R25=0000000000000000 R26=0000000000001000



R27=0000000000000000



R28=0000000000007840 R29=0000010016CA95E0 R30=0000000000001010



R31=09001000A43925A0



IAR=090000005E9D18F8 LR=090000005E9D4018 MSR=A00000000000D032



CTR=0000000000000008



CR=8450323920000000 FPSCR=8200000000000000 XER=2000000082000000 ....







pthread_body+0xf0 (0x09000000004CAD34 [libpthreads.a+0x3d34])



---------------------------------------



JVMDUMP039I Processing dump event "gpf", detail "" at 2015/11/25 11:18:48 - please wait.



JVMDUMP032I

JVM requested System dump using

'/distrib/ais221/kit/Components/core.20151125.111848.5964440.0001.dmp'

in response to an event



Note: "Enable full CORE dump" in smit is set to FALSE and as a result there will be limited threading information in core file.



.JVMDUMP010I System dump written



to /distrib/ais221/kit/Components/core.20151125.111848.5964440.0001.dmp



JVMDUMP032I JVM requested Java dump using '/distrib/ais221/kit/Components/javacore.20151125.111848.5964440.0002.txt'



in response to an event



JVMDUMP010I Java dump written



to /distrib/ais221/kit/Components/javacore.20151125.111848.5964440.0002.txt



JVMDUMP032I

JVM requested Snap dump using

'/distrib/ais221/kit/Components/Snap.20151125.111848.5964440.0003.trc'

in response to an event JVMDUMP010I Snap dump written to

/distrib/ais221/kit/Components/Snap.20151125.111848.5964440.0003.trc



JVMDUMP013I Processed dump event "gpf", detail "".



.An error has occured and Installer process will exit.


Resolution

Go to [AI\Installer] folder

Move all *.jars from there into another location (outside of Installer, as a backup)

Unzip SP2 of Installer 470 [Axway_Installer 4.7.0 ServicePack2 (allOS)]

Copy all *.jar from [Axway_Installer 4.7.0 ServicePack2 (allOS)] unzipped into [AI\Installer] folder

Retry

Note: Pay attention that in the folder are also another type of files, like *.so, .. They do not need to be moved. The move is applied only to *.jars.