KB Article #177769
Copilot user password error, in Windows
[PROBLEM]
Windows user (local or domain) not recognized in Copilot running on Windows 2012 (in domain) and CFT 3.1.3
Error received is that the user and password do not match.
[SOLLUTION]
Set CFT UI service (Copilot) to start under local system account.
Restart Copilot service.
Now connection with local users and domain users works as expected.