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KB Article #178999

Cannot start Copilot from a Windows service - Multi-node configuration - SHARE on a mapped UNC drive

Problem

Issue to get started the Copilot service.


CFT multi-nodes on Windows Server 2012 R2


Share on a mapped UNC drive



Resolution

The Windows service is missing the access to the mapped drive for the share.



Add the mapped drive for Windows Service as explained from here: https://stackoverflow.com/questions/182750/map-a-n...



Once the Windows service will have access mapped drive, the Copilot Windows service will be ok