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KB Article #180569

Installer failing with python error : databaseExternalOptions cannot be displayed due to python error

Problem

Axway_Installer giving the following Python error.

Next dialog Dialog_databaseExternalOptions cannot be displayed due to python
error: Traceback (innermost last): File "<string>", line 1, in ? File
"/axway/install_composer/Components/Axway_Installer_V4.9.0/synDialogSGBD.py",
line 523, in executeDialog java.lang.NullPointerException at
org.python.core.PyClass.lookupGivingClass(PyClass.java) at



Resolution

Environment variable set to the following from end point connection.
DISPLAY=localhost:10.0
UNSET the environment variable and installer has no issues

$ unset DISPLAY