KB Article #183134
B2Bi report is not send to Amplify "Could not sign the jwsObject"
Problem
Configuration is correct on B2Bi side, but only the generation of report is not working to the Amplify platform due to the error seen in <hostname>_cn_metering.log file :
2024-01-28 02:00:05,971 - ERROR [Timer-2] (RestUtil) - Could not sign the jwsObject
2024-01-28 02:00:05,971 - ERROR [Timer-2] (Reporter) - Failed to automatically send report. Could not generate client assertion
Resolution
The error is due to a mismatch of <file>.json and <file>.pem located under :
/shared/local_te/conf/metering/json/<file>.json
/shared/local_te/conf/metering/keys/<file>.pem
The .pem files should be regenerated and a new ConfigureB2Bi has to be done.