KB Article #102583

Error- Package file is duplicate

Error- Package file is duplicate
This article was previously published as ID#30165


Summary:
When Redirecting a package, the following error is returned:

Tumbleweed Secure Message Redirect Service
error.
error code = 94
component name = TW_SESSION_MANAGER.
information = Package file is duplicate

Resolution:
IME does not allow creation of a package with multiple files of the same name. Thus, if an attempt is made to Redirect (via MMS) such a package, it will fail with the error message above.

This issue will be addressed in a future IME patch. Currently, the resolution is to ensure Redirected email messages don't contain multiple files of the same name. Most email clients/servers can be configured to disallow this.

Packages rejected due to this error will need to be resent with no two attachments using the same name.


Original Author: DKALT
Original Submitter: DKALT
Keywords: Error, 94, redirect, duplicate IME ID#30165