KB Article #178501
How to collect output data from a core file using GDB utility - core analyzing tool
Problem
Debugging information can be extracted from a core file to help in diagnosis's an issue.
It
is always best to collect that information from the machine where the
core dump did occurs as the details to be collected are dependent of
both the system and the product version installed.
It also speedup analyze when an incident have to be created.
Resolution
Collection of the gdb output from a core on UNIX machines1) Ensure gdb is installed on the machine (already installed on the customer machine)
2) Set the current directory where the core is located
3) Issue the command: 'file core' to get the binary module name involved with the core
4) Issue the command: 'gdb full-path/path_and_binary_module_name core'
5) At dbx prompt, issue command: 'where'
6) Collect and send the gdb output (copy the screen output from step 3)
To use dbx utility, see KB Article: https://support.axway.com/kb/70542