Problem

How can one obtain more detailed logs (debug) when troubleshooting ADC?

Resolution

Method 1. ADC (Electron JS) debugging: use "--enable-logging", "--v" or "--log-net-log" command line switches:

When starting Axway Desktop Client from command line one can add extra switches to produce additional logs as follows:

1.1. Include "--enable-logging --v=1" command line switches to obtain more details directly in the command prompt window:

axway-desktop-client.exe --enable-logging --v=1

1.2. Alternative command for obtaining a log file, log.txt (although less details about URLs):

axway-desktop-client.exe --enable-logging --v=1 > log.txt 2>&1

1.3. Network activity log can be obtained with "--log-net-log" switch:

axway-desktop-client.exe --log-net-log=network_activity.log

The "network_activity.log" obtained with the "--log-net-log" command switch can be analyzed with the netlog-viewer.

Alternative solution for users that do not have access to Command Prompt:

1. Right click "axway-desktop-client.exe" and select "Create shortcut"
2. Right click the shortcut created, select "Properties" and edit the "Shortcut" tab
3. Add the needed parameters/command line switches in the "Target" field after the executable

Log example when accessing: https://get.adobe.com/flashplayer/about/
[19500:1222/175328.398:VERBOSE1:proxy_resolution_service.cc(1349)] Failed configuring with PAC script, falling-back to manual proxy servers.
17:53:43.115 > Trying to open url: https://get.adobe.com/flashplayer/about/
[19500:1222/175343.125:VERBOSE1:network_delegate.cc(32)] NetworkDelegate::NotifyBeforeURLRequest: https://get.adobe.com/flashplayer/about/
[19500:1222/175346.266:VERBOSE1:network_delegate.cc(32)] NetworkDelegate::NotifyBeforeURLRequest: https://www.adobe.com/etc/beagle/public/globalnav/adobe-privacy/latest/privacy.min.css
[19500:1222/175346.282:VERBOSE1:network_delegate.cc(32)] NetworkDelegate::NotifyBeforeURLRequest: https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
[19500:1222/175346.713:VERBOSE1:network_delegate.cc(32)] NetworkDelegate::NotifyBeforeURLRequest: https://wwwimages.adobe.com/www.adobe.com/images/shared/product_logos/159x120/159x120_flash.gif

More details here:
https://www.electronjs.org/docs/tutorial/application-debugging

https://www.electronjs.org/docs/api/command-line-switches#--enable-logging

Method 2. FLASH specific

1. Create mm.cfg file in
c:\Users\%username%\AppData\Roaming\axway-desktop-client\Pepper Data\Shockwave Flash\System\
Note that this one is mm.cfg and not mms.cfg (although both are in the same directory).

2. Add the following lines inside the file

TraceOutputFileEnable=1
ErrorReportingEnable=1
TraceOutputBuffered=1

3. Execute ADC with Flash content

4. Check the log file:
c:\Users\%username%\AppData\Roaming\axway-desktop-client\Pepper Data\Shockwave Flash\WritableRoot\Logs\flashlog.txt

Example when accessing: https://get.adobe.com/flashplayer/about/
flashlog.txt:
*** EnableAllowList blocks 'https://wwwimages.adobe.com/www.adobe.com/swf/software/flash/about/flash_about_793x170.swf'. ***
*** EnableAllowList blocks 'https://wwwimages.adobe.com/www.adobe.com/swf/software/flash/about/flashAbout_info_small.swf'. ***
suggesting a new domain to be added in the whitelist.json: https://wwwimages.adobe.com

More details here:
https://helpx.adobe.com/flash-player/kb/configure-debugger-version-flash-player.html

Other FLASH EOL related articles:

FLASH EOL: Axway products impacted by Adobe Flash Player end of life

FLASH EOL: Axway Desktop Client - simplified User Guide

FLASH EOL: How to override FLASH EOL and whitelist domains in main browsers on Windows

FLASH EOL: How to activate debug when troubleshooting Axway Desktop Client?

FLASH EOL: Identifying and using the correct pepflashplayer.dll